Auction FAQ

If you have any questions during the auction, please call the HKJA office at (852) 2591 0692 during office hours. If you have any questions outside office hours, please contact events@hkja.org.hk .

Contact HKJA Office at (852) 2591 0692 if you have any questions during the auction. Please email events@hkja.org.hk instead if you have questions outside of office hours.

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Please read the online bidding terms and conditions carefully.

After successfully registering, please create a Shopify account as soon as possible, provide your real name and email on the registration form, and set a password. The association will verify the account information based on the registration form. Only approved accounts can bid.

https://store.hkja.org.hk/account/register

Registered bidders please log in to Shopify and place your bid after the auction begins.

https://store.hkja.org.hk/account/login

If you are outbid, you may bid again.

The highest bidder will be notified by email confirming the successful auction. Email notifications may be sent to spam folders, so please make sure to check both your email inbox and spam folders.

Winning bidders please do not follow the email instructions to pay by credit card on the Shopify online store. The successful bidder will receive an invoice via email from the Journalists Association shortly. Please pay within seven days as instructed. After receiving payment, the Journalists Association will contact you to arrange the collection or transportation of the auction items.

Please go through the General Terms and Conditions of the online auction before bidding.

Create a Shopify account with your name as stated on your identification document, email address as stated on the bidder registration form and password. HKJA will verify the bidder account with information from the registration form. Only verified bidder accounts can participate in the auction.

https://store.hkja.org.hk/account/register

Registered bidders can now log in to Shopify and place a bid when the auction is live.

https://store.hkja.org.hk/account/login

Place a new bid if you have been outbid.

The highest bidder will receive an email notification confirming their auction win. Please ensure to check both the inbox and spam folder for the notice.

Please refrain from making online credit card payments via the Shopify email notification. Successful bidders will receive an invoice via email from HKJA shortly. Please make a bank transfer accordingly within seven days. Upon receipt of payment, HKJA will reach out on further arrangements for order shipping or pickup.